Independent performance audits, experience strategy & asset management for real estate & hospitality assets across the globe.
Independent performance audits, experience strategy & asset management for real estate & hospitality assets across the globe.
Most owners receive plenty of reports. The harder question is whether the asset is actually being optimized. Keza provides independent strategic oversight to identify what the numbers—and sometimes management—may be missing.
Independent insight and strategic guidance to improve asset performance, operations, positioning, and profitability.
Comprehensive evaluation of the property, management, operations, financial performance, and resident or guest experience.
Performance-driven property improvements and experience strategies designed to improve how an asset functions, feels, and performs.
Ongoing owner-level oversight focused on property performance, management accountability, financial results, and execution of the asset strategy.
OWNER | OPERATOR | ASSET MANAGER | GUEST
Keza evaluates every asset through four perspectives at once, rather than looking at financial reports, operations, or guest experience in isolation. That combined view is what surfaces what a single-lens evaluation misses.
Start with an independent perspective on where performance may be gained, improved, or overlooked.
Property Performance • Management Effectiveness • Revenue & Pricing • Leasing & Conversion • Operations • Property Condition • Resident/Guest Experience • Market Positioning
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Whether performance is struggling or simply capable of more, Keza helps identify what may be overlooked—and where greater performance may be possible.
From multifamily communities to short-term rentals and hospitality assets, Keza brings an owner’s perspective, an operator’s understanding, and a heightened focus on the experience of the people the asset ultimately serves.
Founded by Amber J. Martin in 2017, Keza Corporation is built on over 25 years of experience across real estate ownership, brokerage, property management, investing, and asset management. That foundation, combined with travel across 45 U.S. states, 17 countries, and 5 continents, shapes Keza's Four Perspectives approach — evaluating an asset through the perspectives of the owner, operator, asset manager, and guest.
25+ YEARS REAL ESTATE EXPERIENCE • MULTIFAMILY & COMMERCIAL ASSET MANAGEMENT • 700+ RESIDENTIAL & MULTIFAMILY UNITS • 864K+ SF COMMERCIAL • GLOBAL HOSPITALITY PERSPECTIVE
Resident, tenant, and guest experience directly affects retention, reputation, revenue, and operational performance—and ultimately, asset value.
Losing one resident can cost a multifamily operator approximately $4,000 in turnover expenses. At a 5.5% cap rate, recovering just $30,000 in annual NOI through improved retention adds approximately $545,000 in property value.
Cornell University research found that a one-point increase in a hotel's online review score can support an 11.2% increase in price while maintaining the same occupancy or market share. On a $250 nightly rate at 70% occupancy, that pricing difference represents approximately $7,150 in additional revenue per room annually — or more than $143,000 across a 20-room property.
AirDNA's 2025 data found that short-term rentals rated 4.9 stars or higher achieved 11% higher average daily rates, 4% higher occupancy, and 15% higher RevPAR than lower-rated properties. Five-star listings averaged $143 in RevPAR compared with $110 for listings rated below 4.5 stars.
That's a $33 difference in revenue per available night — or more than $12,000 annually across a full year of availability.
Actual performance varies by market, property type, availability, pricing, seasonality, and other factors.
Keza evaluates the operational details that influence these outcomes — not just the numbers reported after they happen.
Please reach us at amber@kezacorp.com if you cannot find an answer to your question.
The Kezacorp team has a wealth of experience across a range of industries and business functions, with an average of 10 years of professional experience per team member.
Kezacorp takes a comprehensive approach to organizational development, working with clients to assess their current state, identify areas for improvement, and develop a customized plan to drive change.
Kezacorp has a strong track record of delivering results for clients, with a focus on measurable outcomes and tangible business impact.
Kezacorp has a strong track record of delivering results for clients, with a focus on measurable outcomes and tangible business impact.
Kezacorp has a strong track record of delivering results for clients, with a focus on measurable outcomes and tangible business impact.
Kezacorp has a strong track record of delivering results for clients, with a focus on measurable outcomes and tangible business impact.
Kezacorp has a strong track record of delivering results for clients, with a focus on measurable outcomes and tangible business impact.
Kezacorp has a strong track record of delivering results for clients, with a focus on measurable outcomes and tangible business impact.
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Independent Perspective. Better Performance.
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